If you’re new to the auction scene or want a refresher, these frequently asked questions should help.
Through years of experience we’ve consistently found almost all of our bids come in online and the people who traditionally bid in person are also willing to bid online. Having primarily live auctions just didn’t make sense anymore.
A little, but there’s a method to our madness. Starting bids at $10 entices bidders to place a bid they otherwise wouldn’t. This creates continued engagement. In addition, with the expansive resources on the internet, anyone can be an expert. With 12,000+ bidders at every auction they’re aware of the true value of what they’re bidding on and drive the price to the market value.
We strive for the quickest turnaround time for our consignors, however we receive thousands of lots each week and sometimes we can’t get through everything. But, don’t worry! You will receive an email notification when your items have been cataloged and you can track them online using your consignor number.
There are a few options. We can relist your items, you can pick them up or we can donate them. This will be discussed when you sign your contract.
Your item must be transported, cataloged and put up for auction. Then it’s at auction for at least a week. After the auction close and the item(s) have been paid for we will mail your check within 30-45 business days.
Generally, no. They often discourage buyers from bidding. However, if your piece or collection is over a certain price point you can discuss the qualifications with a consignment specialist.
We offer completely free market value appraisals! This means we use market knowledge and auction records to determine the market value. In this business your piece is only worth what someone is willing to pay for it. Unfortunately, we do not provide written or insurance appraisals.
It all depends on your item and collection, but we generally sign at 40%.
Many issues with placing a bid such as a red box or nothing happening after you attempt to place a bid can be fixed fairly easily. Try logging out and back in, clearing your cache or switching browsers (Chrome usually works best). If the problem persists contact Invaluable, our bidding platform, directly at firstname.lastname@example.org or feel free to contact us.